Terms of Service

SelectedAdvisor.com is an introductory platform designed to enable customers to discover and connect with automotive professionals, including:

• Sales Executives
• Service Advisors
• Aftersales Advisors
• Product Specialists
• Independent Retailers
• Independent Workshops
• Automotive Specialists

SelectedAdvisor.com does not:

• Sell vehicles.
• Negotiate vehicle purchases.
• Arrange finance.
• Provide regulated financial advice.
• Process payments.
• Replace dealership DMS or CRM systems.
• Act as an agent in transactions between customers and businesses.

SelectedAdvisor.com simply facilitates introductions between consumers and automotive professionals.

Users must:

• Be at least 18 years old.
• Provide accurate information.
• Use the platform lawfully.
• Have authority to enter into these Terms.

SelectedAdvisor.com reserves the right to refuse access to any user.

Users are responsible for:

• Maintaining password security.
• Protecting login credentials.
• Ensuring account information remains accurate.
• Activities carried out under their account.

SelectedAdvisor.com reserves the right to suspend or terminate accounts where misuse is suspected.

Advisors are responsible for ensuring that:

• Information provided is accurate.
• Content remains current.
• Professional qualifications and experience are represented honestly.
• Images, videos and materials uploaded are owned by the user or used with permission.

SelectedAdvisor.com reserves the right to edit, suspend, reject or remove profile content.

Customers may use the platform to contact advisors.

Advisors acknowledge that:

• Messages may be monitored.
• Enquiries should be managed in accordance with employer procedures.
• Customer enquiries should also be recorded within the dealership DMS and/or CRM where applicable.

SelectedAdvisor.com accepts no responsibility for:

• Missed enquiries.
• Failure of an advisor to respond.
• Outcomes of customer interactions.

Dealer groups and businesses may subscribe to SelectedAdvisor.com.

Business users may have access to:

• Manager dashboards.
• Advisor management.
• Reporting tools.
• Sales reporting.
• Enquiry monitoring.

Business users are responsible for:

• Managing advisor access.
• Maintaining accurate records.
• Complying with applicable laws and regulations.

SelectedAdvisor.com offers subscription services.

Subscription fees are payable in advance.

Subscriptions may renew automatically unless cancelled in accordance with the applicable plan.

SelectedAdvisor.com reserves the right to:

• Change subscription pricing.
• Modify plans.
• Introduce new services.

Reasonable notice will be provided where possible.

Subscription fees are generally non-refundable.

Where a profile, account, or subscription is suspended or terminated due to a breach of these Terms, no refund will be provided.

SelectedAdvisor.com reserves sole discretion regarding refunds.

Users must not:

• Upload false information.
• Impersonate others.
• Misrepresent experience or qualifications.
• Upload unlawful content.
• Upload confidential employer information without authority.
• Scrape or harvest platform data.
• Attempt unauthorised access.
• Use the platform to damage competitors.
• Use the platform to harass others.
• Upload customer databases without lawful authority.
• Circumvent platform controls.
• Use the platform for spam or marketing abuse.

SelectedAdvisor.com is not a regulated financial platform.

Users must not:

• Discuss monthly payments.
• Discuss deposits.
• Discuss APRs.
• Provide finance quotations.
• Promote regulated financial products.
• Offer financial advice.
• Negotiate finance arrangements through platform messaging.

Any breach may result in immediate suspension or permanent removal.

Users are responsible for ensuring that participation on SelectedAdvisor.com does not breach:

• Employment contracts.
• Company policies.
• Restrictive covenants.
• Confidentiality obligations.
• Non-solicitation agreements.

SelectedAdvisor.com accepts no liability for disputes between users and their employers.

All rights, title, branding, logos, software, databases, designs, and content belonging to SelectedAdvisor.com remain the exclusive property of SelectedAdvisor.com.

Users may not:

• Reproduce platform content.
• Copy databases.
• Use SelectedAdvisor branding without permission.
• Reverse engineer platform functionality.

Users retain ownership of content they upload but grant SelectedAdvisor.com a licence to display, store, and use such content for operating and promoting the platform.

Users acknowledge that:

• Messages may be logged.
• Accounts may be monitored.
• Compliance investigations may be undertaken.
• Profiles may be reviewed without notice.

SelectedAdvisor.com reserves the right to investigate complaints raised by:

• Customers.
• Businesses.
• Manufacturers.
• Third parties.
• Regulatory bodies.

SelectedAdvisor.com may suspend or terminate accounts without notice where users:

• Breach these Terms.
• Breach the Advisor Code of Conduct.
• Engage in misconduct.
• Create reputational or legal risk.
• Misuse the platform.
• Receive repeated justified complaints.

Decisions regarding account access are final.

SelectedAdvisor.com makes no guarantees regarding:

• Sales.
• Customer enquiries.
• Customer quality.
• Business performance.
• Search rankings.
• Revenue.
• Profile visibility.

Platform usage does not guarantee commercial success.

SelectedAdvisor.com acts solely as an introductory platform.

To the fullest extent permitted by law, SelectedAdvisor.com shall not be liable for:

• Loss of profits.
• Loss of revenue.
• Loss of customers.
• Loss of business opportunities.
• Errors or omissions in profile content.
• Statements made by users.
• Transactions between users.
• Vehicle purchases.
• Service outcomes.
• Regulatory consequences arising from user conduct.

Users participate at their own risk.

SelectedAdvisor.com does not independently verify all information submitted by users.

Responsibility for information rests with the individual user and, where applicable, their employer.

SelectedAdvisor.com accepts no responsibility for inaccurate or misleading information provided by users.

The platform may integrate with third-party systems and services.

SelectedAdvisor.com accepts no liability for failures or interruptions caused by third-party providers.

SelectedAdvisor.com shall not be liable for interruption or failure caused by events beyond its reasonable control, including:

• Internet outages.
• Cyber attacks.
• Natural disasters.
• Government actions.
• Technical failures.
• Supplier failures.

SelectedAdvisor.com reserves the right to:

• Modify platform functionality.
• Add or remove features.
• Change subscription plans.
• Change pricing.
• Suspend services.

Continued use constitutes acceptance of such changes.

Users are responsible for complying with laws and regulations applicable in their jurisdiction.

SelectedAdvisor.com currently supports users in:

• United Kingdom
• United Arab Emirates
• Saudi Arabia
• Egypt

Additional territories may be added in the future.

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

These Terms, together with:

• Privacy Policy
• Advisor Code of Conduct
• Cookie Policy
• Business Subscription Agreement

constitute the entire agreement between users and SelectedAdvisor.com.

SelectedAdvisor.com

Email: support@selectedadvisor.com

Website: www.selectedadvisor.com