ABOUT US
About Us
The person you deal with matters.
Buying a car is one of the biggest purchases most people will ever make.
Customers spend hours researching the right vehicle. They compare specifications, read reviews, watch videos and carefully choose which dealership they're prepared to travel to.
Then they arrive...
And too often, they're left waiting.
Ignored.
Unsure who to speak to.
Or they happen to meet the one person who simply isn't interested.
Unfortunately, it happens every day.
The result? Customers leave frustrated, dealerships lose opportunities, and some of the very best sales executives and service advisors never even get the chance to meet the people who walked through the door.
We believe there's a better way.
That's why SelectedAdvisor.com was created.
We wanted to give customers something they've never had before—the ability to choose the person they want to deal with before they even contact a dealership.
After all, people don't just buy from businesses...
People buy from people.
Behind every successful dealership are individuals who genuinely care about looking after their customers. Professionals who go above and beyond, build lasting relationships and are remembered long after the vehicle has been collected.
These are the people we want customers to find.
SelectedAdvisor.com allows customers to look inside a dealership before they walk through the door. They can browse advisor profiles, learn about the people behind the business, discover their experience, understand their approach and choose the individual they feel most comfortable dealing with.
For customers, that means greater confidence before making contact.
For advisors, it means the opportunity to showcase their professionalism, personality and commitment to outstanding customer service.
For businesses, it means helping great people connect with more customers and ensuring fewer opportunities are lost because the wrong first impression was made.
If your dealership already has a fantastic team that consistently delivers exceptional customer experiences, keep doing what you're doing. SelectedAdvisor.com simply gives those professionals another opportunity to stand out.
If you're a sales executive or service advisor who takes pride in looking after your customers but feels opportunities are sometimes lost because not everyone shares the same commitment, SelectedAdvisor.com gives you a chance to build your own professional reputation and connect with customers before they arrive.
The customer has already chosen the vehicle.
They've already decided your business is worth visiting.
Now let them choose the person who will make that experience exceptional.
Because great dealerships are built by great people.
And every customer deserves the chance to find theirs.
What About Aftersales?
Buying a vehicle is only the beginning of the journey.
The relationship you build with a dealership doesn't end the day you collect your keys. In many ways, that's when it really begins.
Whether it's your first service, routine maintenance, an MOT, warranty work, or simply some honest advice, the person looking after you and your vehicle is just as important as the person who sold it to you.
Yet, unlike buying a car, customers rarely have any say over who will look after them in the service department.
You're often allocated the next available Service Advisor, without knowing anything about them, their experience, or the level of customer care they provide.
We believe customers should have that choice too.
SelectedAdvisor.com allows you to discover the people behind the service department before you book your appointment. Browse Service Advisor profiles, learn about their experience, understand their approach to customer care and choose the person you feel most comfortable entrusting with both you and your vehicle.
Perhaps you've dealt with an exceptional Service Advisor before and want to continue working with them. Or maybe you're looking for someone who communicates clearly, keeps you informed and genuinely cares about making every visit as smooth and stress-free as possible.
The choice should be yours.
And it's not just about main dealerships.
Many motorists choose independent garages and specialist workshops because of the personal relationships they build over time. SelectedAdvisor.com gives those trusted professionals the same opportunity to showcase who they are, what they specialise in and why customers continue to choose them.
Because servicing your vehicle shouldn't feel like handing your keys to a stranger.
It should feel like leaving your vehicle with someone you know, someone you trust and someone who takes pride in looking after both you and your car.
Whether you're buying your next vehicle, booking a service, looking for an independent specialist or simply seeking honest automotive advice, SelectedAdvisor.com helps you choose the right person before you make contact.
Because great customer experiences don't begin with a car.
They begin with a person.