Our Commitment
SelectedAdvisor.com is committed to protecting the privacy and personal data of all users and operates in accordance with:
- UK GDPR
- Data Protection Act 2018
- Applicable international data protection laws where relevant
SelectedAdvisor.com has been designed with privacy, transparency, and accountability in mind.
Platform Purpose
SelectedAdvisor.com is an introductory platform designed to connect consumers with automotive professionals.
SelectedAdvisor.com:
- Does not sell vehicles.
- Does not process payments.
- Does not provide regulated financial advice.
- Does not replace dealership CRM or DMS systems.
- Does not encourage users to transfer employer customer databases.
Customer relationships initiated through the platform are intended to complement existing business processes and not circumvent them.
Data Protection Principles
SelectedAdvisor.com processes personal information in accordance with the following principles:
Lawfulness, Fairness and Transparency
Personal information is processed fairly and transparently.
Purpose Limitation
Information is only used for legitimate purposes connected with operating the platform.
Data Minimisation
Only information necessary for the operation of the platform is collected.
Accuracy
Users are encouraged to maintain accurate and up-to-date information.
Storage Limitation
Personal information is retained only for as long as reasonably necessary.
Integrity and Confidentiality
Appropriate security measures are applied to protect personal information.
Accountability
SelectedAdvisor.com takes responsibility for its data processing activities and continually reviews compliance measures.
Lawful Basis for Processing
SelectedAdvisor.com relies upon:
Consent
Where customers voluntarily submit enquiries.
Contract
Where advisors, businesses, and users subscribe to the platform.
Legitimate Interests
To administer and improve platform operations.
Legal Obligations
Where processing is required by law.
Personal Data Processed
SelectedAdvisor.com may process:
Customer Information
- Name
- Email address
- Telephone number
- Enquiry details
- Message contents
Advisor Information
- Name
- Profile photograph
- Biography
- Employer details
- Brand affiliations
- Location
- Languages spoken
- Contact details
Business User Information
- Business name
- Branch details
- Manager information
- Subscription information
Technical Information
- IP addresses
- Browser information
- Device information
- Login activity
- Cookies and analytics data
Data Ownership
SelectedAdvisor.com does not claim ownership of customer relationships.
Customer information collected through the platform remains subject to applicable data protection laws.
Users are responsible for handling personal information lawfully.
Customer Databases
SelectedAdvisor.com strictly prohibits:
- Uploading dealership customer databases.
- Uploading employer CRM exports.
- Uploading DMS data without lawful authority.
- Importing customer lists without consent.
Advisors are responsible for ensuring they comply with employer policies and applicable laws.
Messages and Monitoring
For security and compliance purposes:
- Messages may be logged.
- Activity may be monitored.
- Profiles may be reviewed.
- Compliance investigations may be conducted.
Monitoring is carried out to protect users, businesses, and the integrity of the platform.
Sale Reporting
Sale reports submitted through the platform are intended solely for internal reporting.
SelectedAdvisor.com does not verify sales submissions and accepts no responsibility for inaccuracies submitted by users.
Sale reports are visible only to:
- The reporting advisor.
- Authorised business administrators.
- SelectedAdvisor.com Super Admin users.
User Rights
Users have the right to:
- Access personal information.
- Correct inaccurate information.
- Request deletion.
- Restrict processing.
- Object to processing.
- Withdraw consent.
- Request portability of their information.
Requests should be directed to:
privacy@selectedadvisor.com
Data Retention
Typical retention periods are:
Customer enquiries: 24 months
Advisor profiles: Duration of account plus reasonable retention period
Business account records: Duration of subscription plus statutory periods
Sale reports: Up to 7 years
Technical logs: 26 months
Information may be retained longer where legally required.
Security Measures
SelectedAdvisor.com applies appropriate technical and organisational safeguards including:
- Password protection.
- Access controls.
- Role-based permissions.
- Encryption where appropriate.
- Audit logs.
- Monitoring and activity tracking.
- Secure cloud infrastructure.
No system can guarantee absolute security.
International Transfers
SelectedAdvisor.com currently supports users in:
- United Kingdom
- United Arab Emirates
- Saudi Arabia
- Egypt
Where international transfers occur, reasonable safeguards will be implemented.
Data Breach Management
SelectedAdvisor.com maintains procedures for identifying, investigating and responding to data breaches.
Where legally required, breaches will be reported to the relevant supervisory authority and affected individuals.
Third-Party Providers
SelectedAdvisor.com may use third-party providers for:
- Hosting.
- Analytics.
- Email delivery.
- Customer support.
- Security services.
Third-party providers are expected to maintain appropriate security standards.
Privacy by Design
SelectedAdvisor.com has been developed using privacy by design principles.
This includes:
- Role-based access controls.
- Segregation of dealer group data.
- Restricted visibility of customer information.
- Monitoring and audit capability.
- User authentication.
- Data minimisation.
Responsibilities of Advisors
Advisors are responsible for:
- Handling customer information lawfully.
- Following employer policies.
- Logging enquiries within dealership DMS and CRM systems where appropriate.
- Protecting customer confidentiality.
- Complying with applicable laws and regulations.
Responsibilities of Businesses
Dealer groups and businesses using SelectedAdvisor.com are responsible for:
- Ensuring users are appropriately authorised.
- Maintaining internal compliance procedures.
- Protecting access credentials.
- Complying with their own data protection obligations.
Contact
Privacy enquiries should be directed to:
privacy@selectedadvisor.com
SelectedAdvisor.com
Find the right person. Not just the right dealer.